About Us

History

Established in 1989 in partnership with the Pennsylvania Department of Transportation, through the Federal Transit Administration's Rural Transportation Assistance Program and Penn State University, PennTRAIN is the most innovative and advanced training program of its kind in the country.

In 2001 the Pennsylvania Public Transportation Association (PPTA) stepped in to carry on the Penn State legacy of education excellence. With PPTA's administration of the program, the full engagement of Pennsylvania's transit systems and the leadership of PPTA's PennTRAIN Advisory Committee, PennTRAIN has continued to thrive and sets the standard for transportation education and training.

Vision

The Pennsylvania Transportation Resource And Information Network (PennTRAIN) is a voluntary program of continuing education designed to provide a recognized standard of competence for public transportation management and staff. By developing the professional skills of people who work in public transportation and by improving the overall performance and image of public transportation, the safety and comfort of people who use public transportation will be enhanced.

Mission

  • To develop the professional skills of all management and staff responsible for providing public transportation.

  • To improve public transportation management practices by encouraging professional development.

  • To provide the public transportation industry with access to the highest quality resources and technical assistance based on proven methods and innovative techniques.

  • To provide a resource for support and research to improve public transportation services and awareness.

Targeted Training Programs

Board Training Marketing
Conflict Avoidance Media Training
Customer Service Operations
Drug & Alcohol Reasonable Suspicion Passenger Assistance
Finance & Budgeting Performance Measures
Grant Writing Professional Supervisor Program
Human Resources Project Management
IT/Technology Risk Management
Land Use/Transit Oriented Development Safety/Security/Evacuation
Long Range Planning Scheduling & Dispatch
Maintenance Training Transit Executive Seminar
Managing Third Party Contracts TransitSCORE Program
  Transportation Planning
TransitSCORE Team