About Us
History
PennTRAIN was established in 1989 as a partnership between PennDOT’s Bureau of Public Transportation, the Federal Transit Administration's Rural Transportation Assistance Program (RTAP), and Penn State University.
In 2001, the Pennsylvania Public Transportation Association (PPTA) stepped in to carry on the Penn State legacy of education excellence. With PPTA's administration of the program, the full engagement of Pennsylvania's transit systems, and the leadership of PPTA's PennTRAIN Advisory Committee, the program has continued to thrive and sets the standard for public transportation education and training.
Thirty years from its inception with multiple national training awards to its credit, PennTRAIN is recognized as one of the most innovative and advanced RTAP programs in the country.
PennTRAIN Value Proposition
PennTRAIN prepares public transportation for the future. We are the foremost provider of public transportation training and knowledge transfer opportunities across the Commonwealth.
Our industry-informed curriculum and resources provide innovative and collaborative opportunities to meet the growing and evolving needs of our industry in a manner that is responsive to our customers and our partners.
We do this by:
| • | Creating an adaptive program that is forward-thinking and responsive to the changing needs of our customers and the industry, |
| • | Fostering conversations and facilitating dialogue within organizations and across the Commonwealth, |
| • | Ensuring quality service delivery to the public by training the transit workforce, |
| • | Facilitating training that builds a pipeline of transit talent across Pennsylvania. |
Targeted Training Programs
| Board Training | Marketing |
| Conflict Avoidance | Operations |
| Customer Service | Passenger Assistance |
| Drug & Alcohol Reasonable Suspicion | Performance Measures |
| Finance & Budgeting | Professional Supervisor Program |
| Grant Writing | Project Management |
| Human Resources | Risk Management |
| IT/Technology | Safety/Security/Evacuation |
| Land Use/Transit Oriented Development | Scheduling & Dispatch |
| Long Range Planning | Transit Executive Seminar |
| Maintenance Training | TransitSCORE Program |
| Managing Third Party Contracts | Transportation Planning |
